Privacy Policy

1. Scope

“OG Landmark,” “we,” “our,” and “us” refer to the OG Landmark real-estate platform and its website, mobile app, and related services. This policy covers buyers, sellers, agents, developers, and visitors using those services.

We handle information to provide the feature you choose, keep accounts secure, and support the platform. We do not sell personal information or use it for third-party targeted advertising.

2. Information we collect

The information handled depends on which features you use:

• Account and profile details: name, email address, phone number, username, account role, agency or company details, profile and cover photos, and information you provide for account verification.
• Authentication information: login credentials and session information. Passwords are stored as hashes rather than readable passwords. If you choose social sign-in, the selected provider supplies the authentication details needed to create or verify your account.
• Listings and uploads: property descriptions, price, address or map pin, photos, videos, and documents you choose to submit.
• Platform activity: saved properties and searches, recent searches, calculator entries, enquiries, offers, appointment or visit requests, conversations, and notification preferences.
• App and notification details: device platform, app version, an app-generated installation identifier, and a push-notification token when notifications are enabled.
• Technical information: our website or hosting services may process IP address, browser or device details, request time, and error or security logs to deliver and protect the service.

3. Location, camera, and media

• Location: the app accesses device location only when you choose a location feature, such as “Near Me” or “Use My Location,” and grant foreground location permission. The app does not request background location access or continuously track your location. If you search for or pin an address, the address or coordinates you choose may be sent to the map or geocoding provider used by that feature.
• Photos and videos: the app opens the camera or photo picker after you choose that action and grant any requested permission. Media is uploaded when you submit it for a profile or listing.
• Documents: documents are handled when you choose to attach and submit them to a listing or account-related feature.

You can deny or later revoke location, camera, and photo-library permissions in your device settings. Some related features may then be unavailable.

4. How we use information

• Create, authenticate, and maintain accounts and profiles.
• Display and manage listings, searches, saved properties, and location-based features.
• Deliver enquiries, messages, offers, appointments, and other communications to the relevant people.
• Send account, listing, and service notifications when enabled, including verification or password-reset messages.
• Protect accounts, limit abuse, diagnose technical problems, respond to support requests, and meet applicable legal obligations.

5. When information is shared

• Other users: listings and the information you include in them may be visible publicly. When you send an enquiry, offer, or appointment request, the details needed to respond—such as your name, contact details, and message—may be shared with the relevant seller, agent, or developer.
• Service providers: we use providers for hosting, database and file storage, email delivery, push notifications, social sign-in, maps, and address search. Examples include Expo’s push service, Meta/Facebook when you choose Facebook sign-in, Google Maps Platform, Mapbox, and OpenStreetMap’s Nominatim service where those features are used. Each receives information needed to provide the requested service.
• Legal and safety purposes: we may disclose information when required by law or when reasonably necessary to protect users, the platform, or our legal rights.

We do not sell personal information. We do not share it with third parties for their own targeted advertising.

6. Device storage and cookies

The app may store session, language, saved-item, search, and other feature data on your device so those features continue to work. The website may use essential browser storage or cookies for sessions and preferences. Browser or device controls can clear or restrict this storage, although some features may stop working.

We do not use app or website storage for cross-site targeted advertising.

7. Retention and account deletion

We keep information while an account is active and for as long as it is reasonably needed to provide the service, maintain security, handle disputes, or meet legal obligations. We do not publish a fixed retention period for every category because it depends on the information and its purpose. Where information must be retained after a deletion request, we limit its use to that purpose and remove it when it is no longer needed.

You can request account deletion in the app from Profile → Delete Account. If you no longer have the app, use the public OG Landmark account-deletion page to submit a request without signing in. We may ask you to verify that you control the account before processing a request.

8. Your choices and requests

You can update profile details in the app, control optional device permissions, and manage notifications in your device or app settings. To request access to or correction of information, or deletion of specific data while keeping your account, use the account and data deletion page. For full account deletion, use the same account and data deletion page. We may verify your identity before responding.

9. Children's privacy

OG Landmark is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided information to us, contact support@oglandmark.com.

10. Security

We use safeguards intended to protect account information, including secure connections and password hashing. No internet service can guarantee absolute security. Keep your password and verification codes private, and contact us if you suspect unauthorized account access.

11. Third-party services and links

Some features rely on third-party services described above. When you use one of those features, the relevant provider may process information under its own privacy terms. The website or app may also link to third-party sites; their privacy practices are governed by their own policies.

12. Changes to this policy

We may update this policy when our practices or services change. The date at the top shows when the current version took effect. Please review this page periodically for updates.

13. Contact

For privacy questions or data requests, contact OG Landmark at: